Sump & Sewer Pumps

Sump Pump & Sewer Pump Services in East Tennessee – Installation, Repair & Maintenance

Water intrusion and sewage backup are two of the most destructive and stressful problems a property owner can face. Whether it’s stormwater flooding your basement or a sewage pump failure threatening a messy backup, the right pumping system is essential to keep your home or business safe and dry.

At Smokies Plumbing, we provide expert sump pump and sewer pump installation, repair, and maintenance for homeowners and businesses across Maryville, Alcoa, Rockford, Friendsville, Greenback, Lenoir City, and the surrounding Blount County area. Our goal is simple: to give you reliable flood and wastewater protection 24/7.

Need sump pump or sewer pump help now? Contact us today for fast, professional service.

What Is a Sump Pump?

A sump pump is a device installed in the lowest part of your basement or crawl space, typically inside a sump pit. Its job is to collect and pump out water that seeps into your home during heavy rain, snowmelt, or groundwater rise — preventing basement flooding.

‍Common sump pump types include:

Submersible Sump Pumps – Installed inside the sump pit for quiet, efficient operation.
Pedestal Sump Pumps – Motor is above the pit for easier maintenance access.
Battery Backup Sump Pumps – Keep working during power outages.
Water-Powered Backup Pumps – Use water pressure instead of electricity.

What Is a Sewer Pump?

A sewer pump (also called an effluent pump or sewage ejector pump) moves wastewater from lower levels of a building — like a basement bathroom or laundry room — up to the main sewer line or septic tank. Without it, gravity alone wouldn’t be enough to move waste out of your home.

‍Types of sewer pumps include:

Sewage Ejector Pumps – Handle solids and waste from toilets, sinks, and showers.
Grinder Pumps – Grind solid waste before pumping it, ideal for long-distance or uphill discharge.
Effluent Pumps – Move partially treated water from a septic tank to a drain field.

Signs You Need Sump Pump or Sewer Pump Service

Whether it’s for prevention or emergency repair, you should watch for:

Strange Noises – Grinding, rattling, or humming could mean mechanical failure.
Frequent Cycling – Turning on and off too often may signal switch or float issues.
Slow or No Pumping – Water not moving means the pump could be blocked or burned out.
Visible Rust or Corrosion – Weakens the pump housing and motor components.
Foul Odors – Sewer pump issues can cause unpleasant smells.
Water in Basement or Crawl Space – Indicates pump failure or insufficient capacity.

Our Sump Pump & Sewer Pump Services

At Smokies Plumbing, we handle every aspect of your pumping system:

1. Installation
‍We install both sump pumps and sewer pumps to manufacturer specifications, ensuring maximum efficiency and lifespan. We’ll size your pump based on your property’s water flow, elevation, and usage needs.

‍2. Emergency Repair
‍When your pump fails during a storm or power outage, fast action is critical. Our team offers 24/7 emergency pump repairs to prevent water damage and sewage backup.

‍3. Replacement
‍If your pump is outdated, undersized, or beyond repair, we can replace it with a high-performance unit — often same-day.

‍4. Preventive Maintenance
‍We offer routine inspections, cleaning, and testing to ensure your pump is ready when you need it most.

How We Install a Sump Pump

Our installation process is precise and tailored to your property:

Site Evaluation – Determine the best pit location for maximum water collection.
Pit Construction – Dig and line the sump pit to prevent clogging.
Pump Installation – Position and secure the pump for optimal operation.
Discharge Line Setup – Route water away from your foundation.
Testing – Fill the pit and run the pump to confirm operation.
Backup Power Options – Install battery or water-powered backups for reliability.

Sewer Pump Installation Process

System Assessment – Calculate flow requirements and waste type.
Pump Selection – Choose between sewage ejector or grinder pump.
Basin Installation – Install a sealed basin to contain waste before pumping.
Pump Connection – Connect to plumbing and electrical systems.
Ventilation & Sealing – Ensure odor control and proper venting.
System Testing – Simulate use to ensure proper waste removal.

The Importance of Backup Power

Both sump and sewer pumps rely on electricity. During storms, the same outage that causes flooding can disable your pump. We highly recommend battery backup systems or water-powered backups to keep your home protected even when the grid is down.

Why Sump & Sewer Pumps Fail

The most common pump failures we see in East Tennessee include:

Power Outages during heavy storms
Clogged Intakes or Discharge Lines from debris or grease buildup
Float Switch Malfunction causing the pump not to activate
Overworked Pumps due to undersizing or heavy storms
Frozen Discharge Pipes in winter
Old Age — most pumps last 7–10 years with proper care

Preventing Pump Problems

Schedule annual maintenance checks
Keep the pit free from debris and sediment
Test your pump before rainy season
Consider installing a second backup pump for redundancy
Ensure discharge lines are insulated or buried to prevent freezing

Residential & Commercial Pump Services

We serve:

Homes with basements or crawl spaces
Restaurants & Food Service — prevent kitchen wastewater backups
Hotels & Hospitality — avoid guest area flooding or restroom failures
Industrial Facilities — manage heavy wastewater loads
Retail Spaces — protect inventory and flooring from water damage

Why Choose Smokies Plumbing?

24/7 Emergency Availability – Pumps fail at the worst times, and we’re ready.
Local Expertise – We understand East Tennessee’s flood risks and plumbing systems.
Top-Quality Equipment – We install pumps from trusted manufacturers.
Full-Service Plumbing – From installation to repair and ongoing maintenance.
Upfront Pricing – No hidden fees, ever.

Areas We Serve

We proudly provide sump pump and sewer pump services in:

Maryville
Alcoa
Rockford
Friendsville
Greenback
Lenoir City

And surrounding communities throughout Blount County and East Tennessee.

Keep Your Basement & Plumbing Safe – Call Us Today

Whether it’s protecting your basement from floodwater or keeping your lower-level bathroom functional, Smokies Plumbing has the expertise to keep your property dry and your wastewater flowing properly.

Call us now or send a service request online to schedule sump pump or sewer pump service.

Frequently Asked Questions

How often should I replace my sump pump?

Most sump pumps last 7–10 years with proper maintenance.

Can I install a sump pump myself?

While possible, professional installation ensures correct sizing, placement, and reliability.

Do I need a backup sump pump?

Yes — backups protect your home during power outages or pump failures.

How do I know if my sewer pump is failing?

Signs include slow drainage, foul odors, and water backing up in lower-level fixtures.

What’s the difference between a sewage ejector and a grinder pump?

Ejector pumps move waste as-is, while grinder pumps grind solids before pumping.

Will insurance cover pump failure damage?

Flood or sewer backup coverage varies by policy — check with your insurer.

Can you service both residential and commercial pumps?

Yes, we handle all property types.

How often should I test my sump pump?

At least twice a year, and before the rainy season.

Do you offer 24/7 pump repair?

Yes, we respond to emergencies day or night.

What brands of pumps do you install?

We work with top brands like Zoeller, Liberty, Wayne, and Little Giant.